Who we are:
Our website address is: https://emfcenter.com.
“Neuert Electromagnetic Services” is a sole proprietor business owned and operated by Michael R Neuert, MA, BSME, also doing business as “Neuert Electric” and “EMFCenter.com”.
The “EMF Center” is a sole proprietor business owned and operated by “Satya Giordano”, who is an independent contractor providing EMF testing and consulting services. He was trained by – and has completed a full apprenticeship agreement with – Michael Neuert.
What personal data we collect and why we collect it:
The data we collect may include your name, email address, required financial transaction data, membership information related to our site, or anything else required for normal business operations. We minimize any collection of your personal data as much as possible. We never ever share your personal and email information with any third parties. (We hate spam too.)
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload anything to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you contact us via our contact link, we hold your name and email address indefinitely for customer service purposes. For your protection, we will never share your personal and email information with any third party without your prior approval.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website (e.g., youtube videos).
Who we share your data with:
We do not share your personal information or financial data with any third parties, except when necessary and required, for example with our payment processors PayPal.com, and LessEMF.com.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data:
Only when required for certain business and website purposes, your data may be transferred to third party partners including our website hosting provider (a2hosting.com), our online payment service (PayPal.com), our credit card payment processor (PayPal.com), our internet cloud backup service (iDrive.com), and our New York distributor (LessEMF.com).
Visitor comments may be checked through an automated spam detection service.
Our contact information:
You can contact us via email by using the contact link found in the header of our website. You can also contact us using our US telephone number: 707-578-1645. You can also write to us: The EMF Center, 911 Lakeville Street #297, Petaluma, California, 94952, USA.
How we protect your data:
We follow all standard credit card safety protocols that are required by the merchant bank credit card processors, such as PayPal.com and Authorize.net. For all credit card purchases, we do not keep any financial or digital records that record your entire credit card number, except for the last four digits that help us identify your purchases.
We collect certain required personal and financial information during the checkout process whenever you use our WooCommerce store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access:
Certain members of our team have limited access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information regarding what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others:
We share only the minimum required information as needed with third parties who help us provide our orders and website store services, including for example PayPal.com and LessEMF.com.